MS
Melissa S

1 reviews | Active since Mar 2018

03 Apr 2018, 11:40

Vodacom's stupid systems

Vodacom won't allow me to call their customer care services saying I have exceeded my call limit for the month and I must wait until the 2nd of next month to call them again (29 days from now) but I haven't called them this month until this morning. They give an alternate number to call which will be billed, but that number doesn't go through.

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Replies (1)
Vodacom
Vodacom's reply03 Apr 2018, 11:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team