Vodacom's stupid system

Good day.

I'm really not impressed with Vodacom's accounts dept. If you pay your account on the 1st of every month and you log in a couple of days later in to your account it slaps a big red banner across the screen that says the account in in arrears. But it shows on the very same screen R 0.00 is outstanding. I just don't get it. I'm sick and tired of this. I made a complete ass of my self today at a vodacom outlet. When I went to pick up my upgrade only to find out my account is arrears. I was really looking forward to my new device. I'm not even going back there. I'm so embarrassed. And this after being a loyal Vodacom client for 16 years.

Vodacom's stupid system just needs a big overhaul its outdated.