Vodacom’s strategy to Fleece clients

So year after year Vodacom reports great results and you my wonder how in a trying economy, it’s rather simple when you’ve got an open line to bill clients as u feel and to debit them as u please(you get to decide how much u need to invoice today and bill it to a pool of clients), returning the debit order will result in the phone being soft locked so they know they’ve got you in a bind with no choice but to pay the account. So I regularly travel abroad and Vodacom’s ever so happy to send me a travel saver message as I switch on my phone at my destination. There’s no saving that goes on here & they know many clients may just not have the time or energy to fight this kind of thing.

Today is a great example I received 17 Messages over a 1 hour period, the 1st One says that my spend is estimated at R2000 but I got this message 5 days ago indicating the very same Amount of R2000. The assumed final message indicates an estimated spend of R34000. Ive reset all my counters before leaving South Africa. My bill equates to about 10% of this at most.

I’ve been with Vodacom on this number for about 12 years now and will be forced to return the debit & send my contacts a message telling them that I’ve had no choice to pass them on to a new Number pending the outcome on a dispute I’ve logded with Vodacom.

In Summary don’t use this network as their principles aren’t sound