BM
Bilqees M

1 reviews | Active since Jul 2018

23 Jul 2018, 12:57

Vodacoms sly way to ******* consumers

I got an offer today to recharge with R15 and i get R75 free AIRTIME. I used up the airtime and it cuts after instead of using uo the R75 . After querying it the response from the call centre is sorry its only voda to voda yet nowhere on the ad nor on the confirmation sms was this stated. Voda continues to be a ******* to its loyal customers.

0
Replies (2)
Vodacom
Vodacom's reply23 Jul 2018, 14:04
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

BM
Bilqees M's update03 Aug 2018, 06:31
Reviewer Update
No one has contacted me