Vodacoms Shocking Service

Once again Vodacom has offered shocking service. I have been trying to cancel my contract for over 5 months due to bad signal at my new office.

I recently moved my offices to an area where the Vodacom signal is bad. Almost all my calls are dropped. I run a vacation rental business and I am losing a lot of business since most of my calls are enquiries for my vacation properties. A lot of the calls come from landlines with switchboards, so calling them back is not working as the switchboard operator doesn't know who called me.

I called Vodacom in November 2017 to report this problem. They keep on escalating the issue with the network department, but to date March 2018, the issue hasn't been resolved

All Im asking is to release me of my contract so I can keep my number and get a contract with another network so I can continue running my business. I am willing to pay off the handset portion of the contract immediately. I have 2 other data contracts with Vodacom which I will keep as I have WiFi at home and dont need signal for my ipads at home

Is this too much to ask? I feel Vodacom is so being unfair. If this cant be resolved, I will have to default on payment which will mean I will probably lose my number and get blacklisted, but I have no choice as I cant move offices and keep losing business

Hilton Preen **********