Vodacom's shocking inability to resolve my simple issues with them. Part V.

Guys, whatever you do, STAY AWAY FROM VODACOM for your cellphone business ! The only reason why I am still with them is because I am locked in a contract.

This is the FIFTH Hellopeter posting (see my other postings under the same title for further background) that I had to make on this ongoing issue, which started in June 2018 with a ********** upgrade on my name. The ********** upgrade had subsequently been "reversed", but Vodacom can simply not finalised the issue. This can only be ascribed to gross incompetence, neglect and a serious lack of care for its customers. Bare with me for this emotional outburst, but I am at my whits with these issues ! I have experienced that I get quicker response of "care" from Vodacom when I approach them through Hellopeter. How sad is that !!!! In the latest turn of events, I can report that I was under the impression that the entire issue had finally been put to bed when an Executive Client Liaison Officer from Vodacom called me with a sincere apology for the poor service and comedy of errors that I had to content with over a lengthy period of time. She offered me a two month free subscription to compensate for the trauma caused by Vodacom. I wanted to finally walk away from all of this and accepted the offer. So, I have received the two months free subscription. However, I then noted on my latest Vodacom Tax Invoices for November 2018 and December 2018 that an additional handset has been added to my bill ONCE AGAIN ! This is probably the third time where this has happened, "resolved" by Vodacom, only to return to my bill the following month. What more do I have to do to get through to these people ????