LZ
Lawrie Z

1 reviews | Active since Aug 2022

27 Aug 2022, 16:13

Vodacom's Shocking Fibre Service

Vodacom domestic Fibre is the worst experience I have ever encountered in my life. They have made false promises to me, **** to me, as well as deliberately and intentionally deceived me. After over 2 weeks of no service with an allegedly Fibre outage I am no closer to getting this matter resolved. Please everyone out there I pray that you never ever consider Vodacom Fibre. I have had continual outages for over 3 years and each episode has been hell to resolve. I am cancelling and moving to a better Service Provider and would never recommend Vodacom Fibre to anyone.

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Replies (1)
Vodacom
Vodacom's reply27 Aug 2022, 18:51
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team