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Phaldie M
1 reviews | Active since Jan 2019
02 Feb 2019, 18:13
Vodacom's ****ty service
I wrote a review about Vodacom's ****ty service on an upgrade of a data contract on the 21 January 2019. They rep**** saying that a consultant will contact me, it's the 2nd February 2019, received no phone from Vodacom's consultants yet! Guess they don't need customers, to think my other normal sim with them I've had for more than 20yrs! Guess loyalty counts for squat! ?
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Vodacom's replyOfficial
03 Feb 2019, 11:31 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Feb 2019, 11:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team