KA
Kerry A

1 reviews | Active since Sept 2018

22 Aug 2021, 10:33

VODACOM'S SERVICE SUCKS ?

Trying to chat with someone at Vodacom about a problem? GOOD LUCK TO YOU! You will find FOUR different numbers, phone each one in turn, but guess what . . . ? *****! SOOOO, perhaps it's my lucky day and the guys on Facebook messenger will answer, or maybe HelloPeter has reviews that somebody reads? I don't know, but I can tell you this: Vodacom WENT ON CHARGING ME - LONG AFTER MY CONTRACT WAS OVER (I finally asked the MANAGER of one of THEIR stores to phone and fax . . . DID THAT CHANGE ANYTHING?? Don't be dof - of course not!)

Now, I need someone to DO SOMETHING to stop whatever the hell is siphoning money from me - and I NEED A HUMAN VOICE to walk me through it!!!

0
Replies (2)
Vodacom
Vodacom's reply22 Aug 2021, 11:28
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
KA
Kerry A's update22 Aug 2021, 11:47
Reviewer Update
Hello?
Seriously?
I mean SERIOUSLY?!
DUE COURSE, hey . . .
Ye gods and little fishes!
WHAT EXACTLY does "DUE COURSE" mean, please?

I'm speechless . . . CHRISTMAS is coming IN DUE COURSE!
What the hell?