VODACOMs service is NOT consistent, nor convenient

December: I cancel my contract. Consultant sends quote after telling me those fees are all I will pay to stop that contract.<br> January: I receive statement talking about R443.17 outstanding, when I query I'm told It's for December service. So I let it go. <br> February: 23rd I receive email threatening to permanently discontinue my service if I don't MAKE payment. I call and was told I have to make arrangements for that payment, I tell her to then just arrange for the debit order so I can be done with them. 27th debit order goes through and again March 3rd another one goes through. <br> March: 3rd I call (Spoke to Duren) asking for this to be rectified. I'm told I should go and reverse this with my bank, which I refused due to charges I'll incur coz of them. He tells me he'll log a query for reversal but cannot say when it'll be done. 6th I call (spoke to Kagiso) asking when I can expect my reversal and I'm told a query wasn't made and I MUST go to the bank for statements to PROVE payment was done even though they can CLEARLY SEE it on their system.<br> Each call to Vodacom about the same query you get different stories. It's annoying and inconvenient. and I've been with them for over a decade<br>