NS
Nitesh S
1 reviews | Active since Jul 2011
09 Jun 2023, 09:31
Vodacoms *********** Service
Vodacom has been debiting my incorrect account after I called in and changed it 3 months ago.Now I cannot upgrade my account to a device I want they offering me the cheapest **** because of their mistake.I need someone to assist me to get my contract upgrade sorted to a device I want and not some cheap **** phone. I am using a fold 4 and they offering me OPPO??? What ****en **** is that.I want this sorted asap.
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Vodacom's replyOfficial
09 Jun 2023, 09:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Jun 2023, 09:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team