Vodacom's *********** Service

I app**** for a fiber internet contract with Vodacom in March 2025. My fiber line was an existing line. I started paying on the 26th of each month but as my due date was stated on the invoice and statement as the 30 or 31 of each month I paid on the 28th on the 3rd month of my contract, only to have my line switched off on the 27th. After querying this the service was reinstated. Two months later the same thing happened and this time I was told that I now had to get a new contract. I thought to give them the benefit of the doubt and said okay. This guy at Vodacom then asked me if we could use the same contract number and I said fine. Now I receive an invoice that I have to pay for two contracts, and mind you, on the same contract number! Genius, ain't it. And to top this, one is for a 25Mbs and the other payment is for a 30Mbs line. Every time I try to query this I am redirected to a chatbot. Now I can guarantee you that if I only pay for the original contract, they will terminate my service again. I have yet to encounter a more stupid, *********** company that Vodacom. I think it is time to cut my losses and look somewhere else for some competent professional service