Vodacoms ****

On the 5th of February 2018 i bought a Samsung galaxy J7 prime on a 12 month contract from vodacom (lapsing 2020-01-26). The contract was on the payment of R250.00 every month. The first few months were ok but as time went on they would subtract more than what was agreed upon. We finally contacted them because they had subtracted around R1000 on that month then they say the starter pack had extra charges because there were subscriptions ( i had never made any subscriptions on that phone or number). Then i asked them to block the starter because it was taking too much money. This month again they took R800.00 i have no idea where these charges come from or what causes them as the starterpack is blocked and nolonger working. It is very unfair because none of this stuff was explained to me when the deal was made, they made it clear that it was only R250.00 but they have been taking more than that already. The phone is not operating anymore and i am paying a lot of money for it. I demand refund from vodacom and cancellation of contract.