Vodacoms saving grace - Shudal Motilal

My phone was ****** 2 weeks ago so I tried to do an online deal with Vodacom since I already have another contract with them. Time to deliver the phone and I receive an email from Ram and the delivery address is wrong, so I call Vodacom and receive the most horrible service from a "team leader". I have no idea how you can employ a person in customer services who has absolutely NO people s****s. I cancelled the sale as per HER suggestion and decided to go in store. At the Gateway branch I spoke to a sales person who said online deals were different and that I didn't qualify for much and they didn't have any stock of their cheaper android phones. Looks like my only choice is to buy one cash. Two days ago I walked into Vodacom at the Phoenix Plaza looking to buy a phone and I had the absolute pleasure of meeting Shudal Motilal, I told her my issue and she did everything within her means to help me out. Yesterday I walked out of the store with a cellphone contract that I did not think I was going to get. Shudal was amazing, she went the extra mile and made up for all the ****ty service I had received before. She is the only reason I have rated you guys a 4 and not a 1!!! Keep up the great work Shudal and I hope you achieve great things!