Vodacom’s refusal to cancel my additional contract

Item: Vodacom
Rating: 1
Author: Winnie M

I asked vodacom to cancel my contract on the 23rd March 2020, I spoke to a lady called Maggie Gloria Mabaso. I called numerous times after that and to date the contract that I wanted to have cancelled is still active.

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Replies (1)

Vodacom's replyOfficial

04 Feb 2021, 06:46

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply04 Feb 2021, 06:46

Official