LW
Lydia W

1 reviews | Active since Sept 2018

05 Feb 2021, 11:23

Vodacom’s Reaction on a Complaint

After my complaint about Vodacom abusing my data bundles, all they did was to warn me about “phising” whatever that means and that they will investigate... that’s it... What kind of service is that being a client of Vodacom for 30 years plus? They allow people to do ******* business on your account ... because they get money out of the usage of data *******ly. That is why we have a Consumer’s Act. Step up and do the right thing Vodacom and stop the *******ion...

0
Replies (1)
Vodacom
Vodacom's reply05 Feb 2021, 13:47
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team