NH
Nwabisa H
1 reviews | Active since Dec 2018
07 Dec 2018, 13:21
Vodacom's R10 ****
After I signed up for a new contract with this company. I realised that all my incoming calls were unknown numbers. I then went to a Vodacom shop and I was told to register for something and I would pay R10 a month. My frustration is why is this company is *****ing from people! Why do you have to pay to see who's calling you? Now imagine how many R10s they make every month for doing absolutely nothing. It's ******* and it's wrong!
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Replies (2)
Vodacom's replyOfficial
07 Dec 2018, 13:51 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Dec 2018, 13:51
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
07 Dec 2018, 15:06Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised you accordingly. Regards Consumer Website Team(SA)
Vodacom's reply07 Dec 2018, 15:06
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised you accordingly. Regards Consumer Website Team(SA)