Vodacom's promises means nothing.

Once again, extremely bad service from Vodacom and its sub-contractors.

My fibre link is off since Thursday, 27 June 2024. I reported it. Got a call and was informed the technician will be there on Friday morning.

Obvious to say, nobody arrived.

I called again and they promised it would be escalated. Again I was phoned and told the technician will be there early morning on Tuesday.

Well, it is now Wednesday and NOBODY even came out to have a look at what is wrong!

It seems for Vodacom their promises and their clients mean absolutely nothing. Spend less money on you advertising and rather on proper customer care, that will go much further.