DR
Desi R

1 reviews | Active since Sept 2018

27 Sept 2018, 18:28

Vodacoms prepaid *******

Whats up with vodacom ? Complete *******. U buy a whatsapp bundle but u can only use it for text. Not media ? Extremely disappointed n disgusted .

0
Replies (2)
Vodacom
Vodacom's reply27 Sept 2018, 18:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply28 Sept 2018, 10:20
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.

As per discussion, your query has been addressed and we now consider this case closed.

Regards
Vodacom Consumer Website Team