1 reviews | Active since Aug 2019
Vodacom’s poor service and endless service interruptions.
I have 3 contracts with vodacom, the 3rd one being my wife’s phone. We have been struggling with receiving phone calls on our cellphone for the past 2 months. Have personally logged about 3 complaints about this and finally my phone is sorted but now my wife cannot receive calls, regardless of whether it’s from landline or cellphone. Again, we have been calling vodacom helpline everyday since last week Friday and they just close the calls as having been resolved without even calling to find out if the issue is indeed resolved. We are paying close to R400 on her contract and it’s absurd that the phone is now reduced to outgoing calls and internet. I have never seen such poor service and cluelessness from a company. I am considering canceling all my contracts that are worth R1000 because of this nonsense service of theirs. Pathetic !!
