Vodacoms poor service and disrespectful employees

I am utterly disgusted in the poor customer service from vodacom and disrespectful arrogant employees i filled out an application online for a new contract phone i was then contacted by the sales team who said all is good and i qualify then put through my order, i was then contacted by the confirmation department who went through the details and wanted to give me a device that i didnt even order, when i asked the man if he could fix the mistake and he said no because that is what the sales team put through on their side , he must put me back to sales who will contact me in the next two working days, I already waited a few days for the sales team to phone me, after calling and calling i finally got through to sales they informed me that my order has been cancelled for some reason i asked her to put in a new order for me but she said i must send all my documents again as they cant access it and she will take this up with the manager.... all of it was sent and a few days later i received an email to say that my order was cancelled yet again so when i phoned the sales department to find out what is going on they told me that they cant help me because only the agent that put the order through can assist me after trying many times to get hold of her there was always pathetic excuses why she couldnt help as she was on lunch or busy with training or not in the office after almost a week of waiting i phone back and spoke to a gentleman who was horrible towards me saying LISTEN I JUST TOLD YOU WHY YOU DONT QUALIFY, the worst attitude ive ever heard, i then asked to speak to a manager i explained my story and she then said that i dont qualify anymore because of my order that was cancelled twice and that i only qualify for a R100 sim card because i was vetted by the credit bureau but my applications were cancelled so i wont qualify even if i apply... because of their errors from their agents and that i can only apply again in three months time and then told me sorry there is nothing i can do for you and put the phone down I NEVER in my entire life want anything from vodacom ever again Please do me a huge favour and dont do business with them all they did was waste my time their agents were arrogant and nasty towards me and they negatively affected my credit score by cancelling my applications i hope that vodacom reads this review because i want them to compensate me for everything that has happened and i WILL be taking this matter further with the head office and bosses