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Precious M
1 reviews | Active since Nov 2021
14 Jun 2022, 08:53
Vodacom's poor service
Vodacom has closed my number for a reason I don't know. Apparently there's ***** on my number and I unfortunately can't get hold of their ***** department because there's only one person working there and there's a lot of requests they have to attend to. My account is up to date but now u cannot enjoy a service I have paid for. 😔😔
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Precious M's updateReviewer Update
14 Jun 2022, 09:16Finally managed to get through to the ***** department and the lady there is plain RUDE. She doesn't know anything about client service and doesn't understand her own system. She just hung up while I was talking to her
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Precious M's update14 Jun 2022, 09:16
Reviewer Update
Finally managed to get through to the ***** department and the lady there is plain RUDE. She doesn't know anything about client service and doesn't understand her own system. She just hung up while I was talking to her
Vodacom's replyOfficial
14 Jun 2022, 10:48 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Jun 2022, 10:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team