eS
evert S

1 reviews | Active since Oct 2014

04 Dec 2015, 07:24

Vodacoms poor reponse to complaints

I lodged a complaint against Vodacom on this website on 28 October 2015.In light of my previous similar complaints which have also remained unresolved I have been more than reasonable in allowing Vodacom a last opportunity to address our problem.Vodacom has done very little if anything to help us.Their service is shocking.If we have a signal it takes me best part of 15 minutes to send a 100kb email.Phone reception is virtually non-existent.My company has religiously paid all its subscription fees.Legally I now give Vodacom seven days to resolve our problem failing which I reserve the right to cancel all my company's contracts with Vodacom.Once this happens I intend to give Vodacom all conceivable bad publicity their poor service and arrogance deserves.

0
Replies (1)
Vodacom
Vodacom's reply04 Dec 2015, 07:49
Official
Hello ES0909,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team