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Annilicia H
1 reviews | Active since Jun 2021
10 Jun 2021, 12:59
VODACOM'S POOR FIBRE CONNECTION
My internet has been down since 1 June 2021 , it is now 10 June 2021 and all Vodacom has provided were apologies and no solutions whatsoever.
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Replies (3)
Vodacom's replyOfficial
10 Jun 2021, 14:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jun 2021, 14:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Annilicia H's updateReviewer Update
11 Jun 2021, 11:59IT HAS BEEN 24 HOURS , I STILL HAVE GOTTEN NO RESPONSE FROM VODACOM
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Annilicia H's update11 Jun 2021, 11:59
Reviewer Update
IT HAS BEEN 24 HOURS , I STILL HAVE GOTTEN NO RESPONSE FROM VODACOM
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Annilicia H's updateReviewer Update
12 Jun 2021, 10:00Another day has passed , and you guys have done nothing. If this does not get resolved today , the next place I'm going with this is on Facebook and eventually this will become a legal matter.
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Annilicia H's update12 Jun 2021, 10:00
Reviewer Update
Another day has passed , and you guys have done nothing. If this does not get resolved today , the next place I'm going with this is on Facebook and eventually this will become a legal matter.