MM
Mariette M
1 reviews | Active since Jan 2024
25 Sept 2024, 11:38
VODACOM'S POOR CUSTOMER SERVICE!!!
We have a business account with Vodacom. We are experience big signal problems; people can't hear us from time to time. This is very bad for business. We did send in complaints to Vodacom several times, but they just don't care at all. They come out for test, and after that they never come back to sort out the problems. Our whole area does complain, but nothing gets done. I will definitely not recommend Vodacom to anyone at all that lives in Del Judor X4 & Del Judor X12 in Witbank!!!!!!
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Replies (1)Vodacom's replyOfficial
25 Sept 2024, 12:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply25 Sept 2024, 12:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
