MS
Marco S

1 reviews | Active since Dec 2018

07 May 2019, 14:36

Vodacoms ***

<p>Wow so i got a Iphone 6 on contract, and while getting my monthly airtime in the beginning which i converted to data all my apps were on and data would last more than 3 to 4 days. And now recently i have loaded 100mb sent two messages on Whatsapp and it disappears in a matter of seconds. This has continued now for the past few months and when i call to the call center all they can advise me is put off your background apps which i did yet the same **** keeps reoccurring, how is it you people get paid a salary but no jack **** on assisting your customers. If anyone has a ****ing clue on how to to get this sorted assist me but dont **** me around please.</p>

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Replies (2)
Vodacom
Vodacom's reply07 May 2019, 15:54
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply07 May 2019, 18:07
Official
 Dear Marco 

Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced. 

Have a great day further. 

Vodacom Consumer Website Team