LM
Larissa M

1 reviews | Active since Oct 2016

01 Dec 2022, 12:35

VODACOMs perthitic service!!!!!!!!!

After years of being with VODACOM i am ready to leave them. I have been waiting for a month now for the delivery of the router and sim card that I app**** for. First, they send a router with no sim card then they sont send the replacement at all. I need the WIFI and they are not assisting despite taking my money. Rewards co just keeps promising to escalate the mattter and nothing comes of it

0
Replies (1)
Vodacom
Vodacom's reply01 Dec 2022, 13:50
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team