1 reviews | Active since Jul 2015
Vodacoms pathetic service. REF: ***
<p>ID NO: 931 ********** 085</p> <p> </p> <p>I CALLED IN AND CANCELLED MY VODACOM SERVICE AND PAID UP THE ACCOUNT ON THE 22/08/2016. HOWEVER VODACOM (BUNCH OF ROGUES) DECIDED THAT I STILL OWE THEM AND DEDUCTED MY ACCOUNT FOR R509.00 ON THE 30/09/2016. I CALLED VODACOM ON THE 01/10/2016 THEY SAID THEY WILL REFUND ME R373.00. TODAY IS THE 10/10/2016 AND I STILL HAVE NOT RECEIVED MY REFUND. I HAVE SPOKEN TO NUMEROUS PEOPLE ALL PROMISING THAT THEY WILL RETURN MY CALL BUT NO ONE EVER DID. I THINK VODACOM IS PATHETIC AND THEIR SERVICE LEAVES MUCH TO BE DESIRED, I WANTED TO TAKE OUT ANOTHER CONTRACT WITH THEM FOR A MODEM BUT AFTER THIS I WILL NEVER WASTE MY TIME ADAIN.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I still have not received a call from Vodacom, they are a bunch of rogues. Even after logging this complaint they haven't even bothered to contact me, I think they expect me to forget about the money they owe me. I WANT MY MONEY YOU BUNCH OF ROGUES.
I still have not received a call from Vodacom, they are a bunch of rogues. Even after logging this complaint they haven't even bothered to contact me, I think they expect me to forget about the money they owe me. I WANT MY MONEY YOU BUNCH OF ROGUES.