aJ
attish J
1 reviews | Active since Sept 2016
11 Jan 2020, 13:27
Vodacoms pathetic service
Vodacom, I am tired of you. Cancelation date for Fibre was the 31st of December 2019, to date it is not canceled. I keep getting an update o. Email, but it's actually not an update it's an automated email that keeps coming through. Sophia, who is dealing with it, never calls to give an update. You people are pathetic. To day, as you mentioned a consultant will call, no one did. Can you just cancel this Fibre line
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Vodacom's replyOfficial
11 Jan 2020, 13:31Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Jan 2020, 13:31
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
aJ
attish J's updateReviewer Update
11 Jan 2020, 13:34You send the same message every time. Looks like this is also automated. Nob really looks at the complaints, just an automated response.
aJ
attish J's update11 Jan 2020, 13:34
Reviewer Update
You send the same message every time. Looks like this is also automated. Nob really looks at the complaints, just an automated response.