1 reviews | Active since Nov 2016
Vodacom's Pathetic Service
Poor service delivery from a company such as Vodacom. Sorted out the fibre contract for my home at the end of October. They came to install the fibre on the 1st November 2021, which was a poor and untidy installation where the contractor doing the installation was rude and when I pointed out the pathetic job he had done, just kept quite. I asked them to take out everything and requested Vodacom to send a new team to install the fibre. Made two calls to their call center after the 1st November 2021 to follow up on the installation where the two agents sent feedback to someone named Nonthando to send out a team for installation. Its now the 22nd November 2021 and still no feedback on when they will send someone to install the fibre for my home. It's really disappointing for such a big telecommunications company to provide absolutely poor service. I wouldn't recommend this company to anyone.
