Vodacom's pathetic service

Vodacom if you can stop using this month to reflect and celebrate the effective efforts in Here is my situation: VODACOM is PATHETIC! They phone you non stop for a contract and take your money, but when it comes to any kind of problem you have, they are of no assistance at all!! I wanted to take out a small contract to build up my credit profile, after a week long non stop phone calls from vodacom, I chose them. Didn't need the phone, the free minutes, the data, the nothing! The thing is lying in a drawer somewhere off, not even using it, but if i had, i don't even want to know what a mission that would be with this pathetic network. I have been waiting now and phoning vodacom for the last 3 month's for you people to update my credit profile, because its a new contract, i have only had this contract for 3 months now, but vodacom shows its Paid Up on my credit profile. I spoke to a Charles Khumalo at vodacom correction side, (this guuy gave me no reference number, because he said they dont have reference numbers, only his name and surname) that was almost 3 months ago. He said to me that he has sent a request for them to rectify it, but it never was. Then about 7 weeks ago, after purchasing another credit report from transunion it still wasn't fixed. Then I spoke to a lady just after that, she put me on hold and reported back that it would be rectified latest that following Thursday. This was 5 weeks ago. I purchased another credit report that following Monday that passed to see if it's fixed and it's still not. I have now phoned, spoke to emailed, messaged on Facebook and now texted every single person possible and still I received no help or any tipe of assistance what so ever. I get transferred from person to person and they are NOT helpful and NOT very friendly at all. Not even your Vodacom Chatz at Hartenbos SPAR store could assist me with this issue. I don't sit and complain about nonsense ever, but this is now ridiculous. I have a Mr.Price account and they update monthly no problem. I also have a bears account and no problem there as well.... I comment on your Facebook page and you block my comment. No one has still gotten back to me, assisted me with this issue. But let someone make a late payment and 2 seconds after that they update you as a slow payer on your credit profile. I won't advise anyone to even think about joining Vodacom. It's one bad comment after the onther on their Facebook page. They are pathetic!