Vodacom's pathetic service

Absolutely disgusted by their service. Had a fibre line installed at 10 am on Monday, it is now Wednesday 48 hours later and the line has not been activated. Spoke to numerous people at their help desk each promising to look into the delay and get back to me. Not a single call back from anyone at Vodacom. I have to phone in everytime to find what the delay is. Pathetic service....