JV
Johan V

1 reviews | Active since Aug 2012

02 Mar 2021, 20:15

VODACOM'S PATHETIC CUSTOMER CARE AND INCOMPETENCE

SINCE THE 18TH OF FEBRUARY no one has gotten back to me. I've called countless times. Pathetic service. I don't know if Vodacom staff are lazy or simply ***********, but this is ridiculous. I've has this issue since BEGINNING OF FEBRUARY.

READ THIS: MY VODACOM SIM IS LOCKED, I NEED A SIM SWAP. THEREFORE, NUMBER DOES NOT WORK. YOU CAN'T CALL ME ON THAT NUMBER. I EMAILED YOU A CONTACT NUMBER, YOU ALSO HAVE AN EMAIL YOU CAN USE.

0
Replies (1)
Vodacom
Vodacom's reply03 Mar 2021, 07:53
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team