SO
Stephen O
1 reviews | Active since Oct 2016
04 May 2021, 03:26
Vodacom's pathetic attitude and demise
My vodamail e-mail address has not been receiving e-mail for two weeks now. I have called Vodacom many times, and they are either *********** to help me, or are just ********. They are fast to sell you something, but retarded when it comes to helping you. I was promised that someone would call me back, even the person at the Grove Vodashop promised to call me back - all words with no deeds.
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
04 May 2021, 06:42Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 May 2021, 06:42
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
SO
Stephen O's updateReviewer Update
04 May 2021, 14:37Unfortunately I do not use whatsapp.
I use Telegram.
Please contact me via Telegram or SMS.
I hope I can believe Vodacom that they will contact me.
I use Telegram.
Please contact me via Telegram or SMS.
I hope I can believe Vodacom that they will contact me.
SO
Stephen O's update04 May 2021, 14:37
Reviewer Update
Unfortunately I do not use whatsapp.
I use Telegram.
Please contact me via Telegram or SMS.
I hope I can believe Vodacom that they will contact me.
I use Telegram.
Please contact me via Telegram or SMS.
I hope I can believe Vodacom that they will contact me.
SO
Stephen O's updateReviewer Update
05 May 2021, 03:38Vodacom has still not contacted me.
Everyone should know how pathetic Vodacom is.
Everyone should know how pathetic Vodacom is.
SO
Stephen O's update05 May 2021, 03:38
Reviewer Update
Vodacom has still not contacted me.
Everyone should know how pathetic Vodacom is.
Everyone should know how pathetic Vodacom is.
SO
Stephen O's updateReviewer Update
05 May 2021, 04:46Vodacom has still not contacted me.
Everyone should know how pathetic the service of Vodacom is.
Everyone should know how pathetic the service of Vodacom is.
SO
Stephen O's update05 May 2021, 04:46
Reviewer Update
Vodacom has still not contacted me.
Everyone should know how pathetic the service of Vodacom is.
Everyone should know how pathetic the service of Vodacom is.
SO
Stephen O's updateReviewer Update
09 May 2021, 19:41At last someone at Vodacom contacted me.
This person of Vodacom who contacted me was very polite and told me that a technician would contact me. Whoever you are, thank you very much.
A very competent technician of the Western Cape did contact me (unfortunately I do not know his name) and he solved the problem.
It is sad that I had to come to Hellopeter before Vodacom helped me.
Calling their 082 135 help number was in vain, and the people who answer the 082 135 number are not able to help (which I do not hold against them) but their promises of asking a technician to contact me were only words.
I will stay with Vodacom because of these two last persons who helped me.
To the few who hold Vodacom's name high, thank you.
This person of Vodacom who contacted me was very polite and told me that a technician would contact me. Whoever you are, thank you very much.
A very competent technician of the Western Cape did contact me (unfortunately I do not know his name) and he solved the problem.
It is sad that I had to come to Hellopeter before Vodacom helped me.
Calling their 082 135 help number was in vain, and the people who answer the 082 135 number are not able to help (which I do not hold against them) but their promises of asking a technician to contact me were only words.
I will stay with Vodacom because of these two last persons who helped me.
To the few who hold Vodacom's name high, thank you.
SO
Stephen O's update09 May 2021, 19:41
Reviewer Update
At last someone at Vodacom contacted me.
This person of Vodacom who contacted me was very polite and told me that a technician would contact me. Whoever you are, thank you very much.
A very competent technician of the Western Cape did contact me (unfortunately I do not know his name) and he solved the problem.
It is sad that I had to come to Hellopeter before Vodacom helped me.
Calling their 082 135 help number was in vain, and the people who answer the 082 135 number are not able to help (which I do not hold against them) but their promises of asking a technician to contact me were only words.
I will stay with Vodacom because of these two last persons who helped me.
To the few who hold Vodacom's name high, thank you.
This person of Vodacom who contacted me was very polite and told me that a technician would contact me. Whoever you are, thank you very much.
A very competent technician of the Western Cape did contact me (unfortunately I do not know his name) and he solved the problem.
It is sad that I had to come to Hellopeter before Vodacom helped me.
Calling their 082 135 help number was in vain, and the people who answer the 082 135 number are not able to help (which I do not hold against them) but their promises of asking a technician to contact me were only words.
I will stay with Vodacom because of these two last persons who helped me.
To the few who hold Vodacom's name high, thank you.