VODACOMS PATHETIC AND ********* INSURANCE SERVICES

Poor Service - I took out a contract last year with cell phone insurance and was ****** 2 months later - when I was sold the insurance I was not made aware that I was not allowed to remove my sim card off the phone, When I called Vodacom to claim I was advised to open a case and forward through documents - I then called back to follow up and was told that I could not be assisted - I then saw that there's no reason for me to be paying for the insurance which was so pathetic and I asked the consultant to please cancel the insurance I was told that its cancelled off - then When my debits go off I see im still paying for it - I called up like 5 times and was told the same thing - I am so ****ed off with Vodacom and the pathetic service and experience I had to go through - I cannot wait to end my contract period and never again will I do business with them.