AG
Andrew G
1 reviews | Active since Apr 2015
17 Mar 2019, 06:38
Vodacom's own loadshedding
Pity there is a mandatory 1 star rating here. Vodacom deserves 0. No signal in the Byrne 3780 area from 9am to after 6 pm yesterday, then again from 9am to after 6am this morning. Vodacom's version of loadshedding? If this situation does not improve immediately i will port to another provider at month end. (I use Hellopeter because Vodacom Call Centre operators never answer - call volume is always "high". Doubtless due to lack of service)?
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Vodacom's replyOfficial
17 Mar 2019, 11:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Mar 2019, 11:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team