1 reviews | Active since Nov 2017
Vodacom's Out Of Box failure lie.
Got a Huawei P10 on Contract from Vodacom Lichtenburg. Recieved the phone on Friday the 3rd of November. 5 days later i heard the speaker have a scratching /cracking sound. Sent it in for evaluiation and the phone came back. OBF rejected. According to Vodacom the phone has no problem. Are you so greedy to even lie in a contract. Am i supposed to pay the contract amount for 24 months for a faulty phone. And guess what. Vodacom tells me that the phone was tested and there is NOTHING wrong with it.. I would not recomend Vodacom to ANYONE compared to the service i have recieved from MTN. Thanks for NOTHING Vodacom.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Dian
Kindly be advised feedback has been provided to you via email.
Have a pleasant day further!
Regards,
RJ
Dear Dian
Kindly be advised feedback has been provided to you via email.
Have a pleasant day further!
Regards,
RJ
