MT
Mamokgele T

1 reviews | Active since Oct 2023

16 Oct 2023, 11:35

Vodacom's online deals are **** !!!!

Vodacom online is treating people like they are not important to their operation, maybe they can function with out us customers, i recently signed-up for mobile data contract i was told many weeks ago that my application was successful but to this day there's no sim, all i do, is get lame smses from them that does not even say when will i get the sim with data that i signed up the contract for. anyway i wish i knew that they would do this to me i would have obtained a deal from other network providers who would value and keep their end of the deal. i called few weeks ago enquiring about my deal, i was told stories that doesnt even make sense.

very very bad service that i did not get.

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Replies (1)
Vodacom
Vodacom's reply16 Oct 2023, 12:03
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team