Vodacom's non- service

Last Wednesday,4 March I realised my internet was down. After a long conversation with Vodacom, and much switching on and off it was established that the fibre was not working. I was given a ticket number SR*** and said a technician would be assigned to the case and it would take 24-48 hours to get someone to come out. Nobody came. Contacted Vodacom again Saturday 72 hours later. Sub-contractors arrived from Durban at around 15h00 and couldn’t repair the fibre. The technician said he didn’t know what the problem was but they would return on Sunday as they work weekends. Stayed home Sunday but nobody arrived. Phoned Vodacom again on Monday. Was informed they would arrive at 10h00. They arrived in the afternoon. Still couldn’t do the repair. Left my home. I contacted Vodacom again. At around 18h00 they returned to put new cables into the ceiling but still the fibre cable as not working. Promised to return Tuesday- did not turn up. Wednesday also did not arrive. Phoned Vodacom again. Now they say they are coming back Friday 13 March at 13h00. 9 days waiting to have my internet working but I’m paying for this every month and working from home. The services from Vodacom and is absolutely shocking. Changing to another company doesn’t seem to solve the problem because whoever the ISP is, they still have to contact Vodacom who laid the fibre in this area. I’m so done with Vodacom. Will change ISP just because of the poor service and will end my phone contract with them too. Want nothing to do with Vodacom in future.