JT
Jordan T
1 reviews | Active since Sept 2010
23 Dec 2019, 00:38
Vodacom's Night Owl Data is a farce
Vodacom night owl data is a shame. I have not been able to use it (night owl data) until I reset my LTE router. I have spoken to Vodacom who has said they have escalated the problem. I have also requested a usage breakdown which has not been forth coming. Please beware that Vodacom will use your normal data before they use your night owl data.
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Replies (3)
Vodacom's replyOfficial
23 Dec 2019, 08:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Dec 2019, 08:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JT
Jordan T's updateReviewer Update
23 Dec 2019, 17:37unfortunately this is just a standard generated response from Vodacom's side. I do not expect someone to contact me as I am still waiting for a reference number to be sent via SMS.
JT
Jordan T's update23 Dec 2019, 17:37
Reviewer Update
unfortunately this is just a standard generated response from Vodacom's side. I do not expect someone to contact me as I am still waiting for a reference number to be sent via SMS.
JT
Jordan T's updateReviewer Update
04 Feb 2020, 19:55Reply on the 4th Febuary... that's 39 days later, this is totally unacceptable. Vodacom your service is disgusting.
JT
Jordan T's update04 Feb 2020, 19:55
Reviewer Update
Reply on the 4th Febuary... that's 39 days later, this is totally unacceptable. Vodacom your service is disgusting.