CA
Charlotte A

1 reviews | Active since Jun 2018

13 Jun 2018, 11:00

Vodacom's new slogan: "Vodacom Power to Vodacom"

Vodacom is officially the worst cellular provider in South Africa (and the most expensive FYI). I've been waiting since February - that's 4 months - for feedback on a ***** dispute. The response: "Let's make the customers life as difficult as possible, let's have them speak to 20 different staff members none of whom can assist, let's cut off the customers line so that they can be even more inconvenienced." Corporate giant that has an office the size of a small suburb (wonder how much that cost) and has zero interest in helping their subscribers.

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Replies (1)
Vodacom
Vodacom's reply13 Jun 2018, 11:19
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team