OM
Obed M

1 reviews | Active since Oct 2024

28 May 2026, 05:59

Vodacoms network is unreliable.

We have been reporting issues with our network in in Kwamhlanga Mpumalanga Section A (postal code 1022) for the past year, they fix the cellphone tower for a day then after that we loose our connection again. We cant make or recieve calls, we can't connect to the internet. I had to drive out to post this. Everytime we report it Vodacom tells us that their technicians are working on it and monitoring the cellphone tower, and mind you we report it on a weekly basis because we loose network on a weekly basis if not daily basis. I've been reporting this every month since last year.

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Replies (1)
Vodacom
Vodacom's reply28 May 2026, 07:29
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team