BS
Bilal S

1 reviews | Active since Oct 2013

22 Mar 2018, 11:55

Vodacoms network becoming the worst is SA.

Vodacom network had become terrible! Dialing a landline number from mine and most other vodacom numbers almost never go through! Just says "call ended" . This is terribly frustrating. We pay thousands every month to vodacom and yet we cant even make a simple call !

0
Replies (3)
Vodacom
Vodacom's reply22 Mar 2018, 12:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply23 Mar 2018, 09:07
Official

Dear Bilal,

On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.

Please refer to the email which we have sent for feedback on this correspondence.

Warm regards,

Shad

BS
Bilal S's update18 Apr 2018, 13:53
Reviewer Update
No one had contacted me yet. Nothing has been done. Pathetic service