Vodacoms moer

Vodacom is probably the ****est netwwork ive been with thus far and as far as staff goes some of them are ****ing ***********. They stated that my account was in arears and when i called i advised that i would make payment and the lady advised that she would reinstate my debit date for the first of every month. To my knowledge this was taking place and then i get a ntofication this month again stating im in arears so then why the **** was it not reinstated as promised. When i called in i spoke to an agent and i told her the situation and i stated that before i commence with payment id like to speak to a manager, she sated that a manager would call me back before close of buisness yesterday and that didnt take place either, all i got was a notification again stating that i should set up a date for the money to be taken which i did, nothing went off and yet im getting notifications that my account needs to be paid. ****ing train your stafff porperly and have management follow up with clients this is ****ing rediculous, if someone states that they will be reinstating a customers debit order we take your word for it becasue we paying customers and when this doesnt take place and the account goes into arears whos **** fault is that when we are assured by agents that everything has been resolved get your *** together.