Vodacoms mistakes becomes clients problem

Did an upgrade and name change at the branch and nothing has been done right. This was all done on 1/7/2017 and till today is still not done correct. There is no customer care nor any way you can get the error to someones attention to get it sorted out. I have dealt with staff at the branch, manager of thebranch, owner of the branch, regional manager and of cause the "client care centre" The one just blames the other and sends you running in circles. Not only have I had money deducted incorrectly from my private account but also hadto by pre-paid air time due to their errors and I get no sorry or anything fro there side. How does one get Vodacom to care about the clients???