VODACOM'S LYING TELESALES EMPLOYEES

I generally don't have many issues with Vodacom, but a lady phoned me up one day and offered me reduced monthly contract fees because my contract had expired. She continued to tell me that if I accept these reduced fees, I can still upgrade my phone whenever I needed to. She proceeded to advise me that my mother-in-law's number was also due for an upgrade and that she was also eligible for reduced monthly contract fees, again advising me that I can upgrade whenever I needed to. Now I was incredibly impressed with this initiative from Vodacom and I felt a sense of pride beinga Vodacom customer... until I saw on my Vodacom app that my mother-in-law and I are only eligible to upgrade our phones in 2024.

My pride turned to disgust thinking that Vodacom's telesales employees are lying to get people to sign up for a new 2 year contract with no option to renew a phone.