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Barbara B.

1 reviews | Active since Nov 2021

20 Aug 2024, 08:08

Vodacom's legal call centre

My landline has been called nearly daily over the past four week asking for a Sandra. It turns out to be Vodacom who are trying to allocate 'Sandra'. I have requested to have my number deleted, I have requested to speak to a supervisor - the end result is every time that the person puts down the phone on me. Most calls have been made around 8:00 am.

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Replies (1)
Vodacom
Vodacom's reply20 Aug 2024, 10:07
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team