KA
Kubashnee A
1 reviews | Active since Oct 2021
13 Oct 2021, 12:18
Vodacom's lack of service and false advertising...😔
Utterly disappointed with vodacom...there is not one that can help me resolve my issue...data packages are only for new contracts i am now told i must get a 6th contract for data or i must add data for triple the price. And when i ask the agent if they would do they say no. I am a loyal customer for over 15 years and they still cannot make any concession...wow...
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Replies (1)Vodacom's replyOfficial
13 Oct 2021, 14:30Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Oct 2021, 14:30
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
