KA
Kubashnee A

1 reviews | Active since Oct 2021

13 Oct 2021, 12:18

Vodacom's lack of service and false advertising...😔

Utterly disappointed with vodacom...there is not one that can help me resolve my issue...data packages are only for new contracts i am now told i must get a 6th contract for data or i must add data for triple the price. And when i ask the agent if they would do they say no. I am a loyal customer for over 15 years and they still cannot make any concession...wow...

0
Replies (1)
Vodacom
Vodacom's reply13 Oct 2021, 14:30
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team