CL
Chantel Levey-Cilliers

1 reviews | Active since Jul 2015

03 Apr 2024, 16:24

Vodacoms lack of data connectivity negatively affecting business and income

I have had basically no data signal at my home for over a month and I have reported it to Vodacom several times to no avail. It is pointless having the data contract with Vodacom which I am tied into till the end of the year - I work from home but cant use Vodacom data and have to keep paying for hot desks and office as they do have internet connection. This is negatively impacting my productivity and income and as a small business owner I cannot keep accepting this lack of service from Vodacom.

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Replies (1)
Vodacom
Vodacom's reply04 Apr 2024, 07:40
Official
 Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team