Vodacom’s lack of assistance

I received ref number is: 1- ********** ********** on 18 June where I reported a mis allocation Of funds on 28 May todate I’ve had no assistance. I’ve received different reference with no assistance. I’m quite fed up with all the calls to make arrangements on arrears when I paid well within time.

Ive received so many calls to sort out this mess and have been posted from pillar to post. I cancelled my debit order facility with Vodacom and to my surprise a debit order of R3286 was taken from my account My bill is only half this amount let alone that they are processing ******* debit orders.

I want to cancel the contract with vodacom and pay for the device only

This service is stupidly pathetic and want this matter is resolved urgently.

Btw your staff member at Greenstone was Only too happy to tell me to come to the hello peter platform to get assistance

There’s no pride n customer service urgency from anyone working for this organization.

My cell number if anyone actually feels like helping me is **********